After an order is made, an email notification will be sent. You can track your orders by going to "Track Orders" at the header and key in your details.
Yes you can. Any forms of product returns or exchanges can be requested for, as long as it is kept within seven working days. The SolarTech team will review on a case by case situation, and we will send you an email to notify about the approval or rejection of your request. For more information, do visit the "Returns Policy" page, which can be found under the "Customer Service" section.
Please contact the customer support team for further assistance. The SolarTech team will be more than willing to assist you with the update of the shipping address.
Simply click on the "Earn Rewards Point" button right at the bottom of the page, and scroll down to sign up as a member. Alternatively, you can scroll down to the footer menu of the page and click on "Sign In" under "My Account".
Do note that the email that you've entered for "Scratch to Win" is a mini game that allows you the chance to win exclusive prizes. However, it does not help to sign you up as a member and thus, do remember to follow the above instructions to become a member of SolarTech!
After becoming a member, you can start to accumulate points and redeem rewards! Happy shopping!
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